Here are the steps we recommend when troubleshooting our turntables on Mac. First, make sure you use the original USB cable that came with the turntable. Do not use any powered USB cords. It may be OK, even recommended, that you do use a powered USB hub, but DO NOT use a non-powered USB hub. If your turntable serial number falls between 0130-0500 and 0130-0750, you may have to do a turntable hardware adjustment as described at the bottom of this KB:. However, before doing any hardware re-adjustment, please contact Iconasys technical support.

Power up the table and check that you can see the FTDI driver, by going to:. About this Mac. Click on System Report. Click on Hardware/USB and make sure you see FT245R listed in the list, as shown below:. If you do not see the FT245R listed, then there's no need to go any further. There's a hardware problem or a cable problem and you'll need to contact our technical support. Please let them know that you cannot detect the FT245R when the table is connected and powered on.

Ft245r Drivers For Mac Pro

Start Shutter Stream and go to the 360 controller. If the controller starts without any errors, then you are ready to test the table. Go to Step 6. If the controller give you an error that the controller cannot be opened then proceed as follows:. Install the FTDI drivers from the About menu. Return to the main menu, go to About and Install the Iconasys turntable drivers:. Go to Step 4 and retry opening the 360 controller.

If you continue to get an error, then open up a command prompt and type in the following command. At the command prompt, enter the command: sudo kextunload /System/Library/Extensions/FTDIUSBSerialDriver.kext then press Return.

Ft245r Drivers For Macbook

You may have to enter your password. Then try the turntable again. If everything continues to fail, then contact the Iconasys support team. Finally, you are ready to test the table.

Go to the 360 dialog, select the kind of turntable you have and then press PLAY. The table should be rotating now.

Ft245r Drivers For Mac

Press STOP and the table should stop. Please note that you may have to scroll down to see the PLAY and STOP buttons.

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